Our Address
First Avenue, 
The Stow Roundabout, 
Harlow, 
CM20 2NS

Telephone: 01279 420525
Mobile: 07964 286482
Email: click here

Opening Times
08.30 - 17.30 Monday - Friday 
09.00 - 16.00 Saturday 
10.00 - 13.00 Sunday

 

 

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Warranty

 

As part of our commitment to ongoing customer satisfaction at Westwood Commercials every vehicle sold comes with a Level 3, 3 Month Warranty. The details of this warranty can be found below. If you have any questions please do not hesitate to contact us for further information on the Warranty that is provided with our Used Vans.

 

LEVEL 1 Parts Included:

The following specifically listed components are included against any mechanical breakdown occurring during the warranty period, provided that the terms and conditions of this agreement are fully complied with.

Engine

Failure of the following mechanical parts: Starter ring gear, flywheel, oil pump, crankshaft and bearings, timing gears and chains, (excluding tensioner and electronic devices) camshafts and bearings, cam followers, oil cooler, intercooler, tappet gear, valves and guides (excluding burnt out valves), pistons and rings, cylinder bores, con rods, Exhaust brake all parts (excluding seizing), core plugs, rear main oil seal, timing cover oil seal, thrusts and shims.

 

Cooling system

Failure of the following mechanical parts: Head gasket, thermostat, cooling fan clutch, water pump, radiator, excluding choked, blocked or corroded units and all other parts associated with the cooling system.

 

Manual transmission

Failure of the following parts: Gears, shafts, synchro hubs, selectors, bearings & bushes, splitter mechanisms, range changes and overdrive units when fitted (excluding electrics and external linkages). Range change and splitter valves and solenoids.

 

Automatic transmission

Failure of the following:Torque convertor, gears, clutches, brake bands, valves block, governor, oil pump, bearings and bushes (but excluding external linkages, adjustments and electrics).

 

Turbo Charger

All internal parts.

 

Retarder

Internal failure of hydraulic or electro-magnetic retarders.

 

Rear axles

Failure of the following mechanical parts: Crown wheel and pinion, half shafts, half shaft oil seal and bearings, hub reduction gears, bearings and two-speed operating

mechanisms (excluding external linkages). Diff locks and mechanism, planetary gears, diff pinion seal.

 

Front Wheel Drive

Drive shafts including constant velocity joints, universal joints and couplings (excluding gaiters).

 

Propshafts

Failure of the propshaft including universal joints and bearings.

 

Electrics

Failure of the following parts: Starter motor, alternator.


Level 2 Parts Included

PARTS COVERED SAME AS LEVEL 1 WITH THE FOLLOWING ADDITIONS:

 

4Wheel drive vehicles

Cover as above for Front and Rear wheel drive.

 

Electrics

Failure of the following parts: wiper motor, relays, electric window motors, tachograph and sender units, buzzers, horns (including air horns), flasher/headlamp switch (all other parts are excluded).

 

Fuel System

Failure of the lift pump and fuel injection pump, EDC units, pump couplings, excluding injectors, pipes, linkages and all other parts associated with the fuel system.

 

Steering

Failure of the following mechanical parts: Steering box, idler box, power steering unit including pump, pressure pipes and reservoir (excluding power steering belts, external links and joints, rubber boots and swivel pins).

 

Braking System

Failure of the following mechanical parts; Master cylinder, air control cylinder and brake actuators, air valves, servo, wheel cylinders and calipers, ABS valves and sensors and control units, compressor/air dryer, brake chambers. (All other parts associated with the braking system are specifically excluded from this policy).

 

Cab Components

Cab levelling valves, tilt pumps and rams, suspension air bag units, front and rear bushes.

Engine Management (ECU)

Engine electronic control unit.

Suspension

Front and rear levelling valves, load sensor valves, air bags, levelling control unit for raising and lowering of suspension.

 

Clutch
(Manual Transmission). Failure of the following parts: Clutch plate, clutch cover, thrust bearing (excluding external linkages, burnt out parts and general wear and tear). Limited to one clutch repair during the period of cover.

 

Level 3 Parts Included

All mechanical and electrical componebts are included against any mechanical breakdown occurring during the Warranty Period, provided that the terms and conditions of this agreement are fully complied with.

In Addition:

 

Oil Seals

Crankshaft fromt seal, camshaft oil seal, auxiliary shaft oil seal, gearbox real seal, driveshaft(s) seals, differential pinion seal and any oil seal or gasket where removal of the engine, gearbox or differencial/drive unit is essential in order to effect repair.

 

Casings

If any of the parts included fail and this damages the casings, this will also be included

 

Excluding

Cracked cylinder heads and/or failure to valves as a result of carbon build-up. Body, paint, glass, interior/exterior trim, in-car entertainment / communication systems and connected equipment, catalytic converters, wheels, airbag and system cables, electrical wiring and wiring looms. Normal wear and tear/service items and other components subject to routine maintenance or periodic repair or replacement such as plugs, HT leads, blades/rubbers, V belts, hoses, light bulbs/units, tyres, batteries, exhaust systems [this is not a complete list].